Frequently Asked Questions

Fast Clean offers a complete range of cleaning services:

• Residential cleaning: Regular or one-time home maintenance
• Office cleaning: Professional spaces and commercial premises
• Condominiums: Common areas, lobbies, stairs, elevators
• Move-in/Move-out cleaning: After moving or renovation
• Post-construction cleaning: Removal of construction residue
• Ironing: Home ironing service

Yes, we offer both regular maintenance contracts and one-time services. Whether it's for spring cleaning, before/after moving, or post-renovation cleanup, we adapt to your specific needs.

Yes, we provide all necessary cleaning products and equipment (mops, microfiber cloths, products suitable for each surface, etc.), except for the vacuum cleaner and iron which must be provided by the client.

Absolutely! We exclusively use professional certified professional and environmentally friendly products. These products are safe for children, pets, and sensitive individuals. The cleanliness of your interior should not come at the expense of your health or the planet.

Yes, our goal is to have as few different people as possible visiting your home. We assign a regular cleaner to each client to ensure a personalized and trustworthy service.

We work with contracts without duration commitment. To terminate, a simple 15 calendar days notice is sufficient. We firmly believe that customer loyalty must be earned through quality of work, not contractual constraints.

To modify or cancel a service, simply contact us by phone at +352 691 732 048 or by email. We ask for 24 hours notice for modifications and 72 hours for cancellations, so we can reorganize our team schedules.

No problem, we are insured! Our professional liability insurance covers accidental damage. In case of breakage, report it to us quickly and we will handle the procedures.

From our headquarters in Bettembourg, we serve all of Southern Luxembourg:

• South: Bettembourg, Dudelange, Esch-sur-Alzette, Kayl, Rumelange
• South-West: Pétange, Differdange, Sanem, Mondercange, Bascharage, Rodange
• South-East: Frisange, Mondorf-les-Bains, Remich, Schengen, Dalheim

As well as all surrounding towns and localities.

We guarantee service within 48 hours for standard requests. For emergencies, contact us directly by phone at +352 691 732 048 and we'll do our best to help you quickly.